Short description: Patients/companions/visitors are facing difficulties to access valid information when/where they need to go or where they are in a healthcare facility. How much time they have before examination/treatment/visit, or to go to the toilet/canteen/shopping? Doctors/nurses need to know where they are.
Market potential: Many people feel lost in healthcare services and often have to search for them, which is essential challenge in effective appointment management, making citizens and institutions an important market.
Timing: A daily problem. Using existing mobile (APP), sensor and cybersecurity technology, development can begin immediately along hospital and privacy requirements. Co-creation with users is essential.
Desired result: Experience-based healthcare services for citizens, efficient patient journey, time and appointment (PJTA) management, safety and privacy. PJTA&tracking combined with health literacy/education.
Information on challenge owner: Public hospital.
Keywords: Route planning & tracking in a facility; Patient journey in a facility; Information about the place where I am; Privacy Digital patient; Journey planning and tracking