Short description: Locals get confused whom to contact at the municipality with regards to their problems concerning wider issues (e.g.: potholes, support for bottom up initiatives etc.). No AI powered chatbot, no online administration, no reservation is available. A more customer friendly, smart solution is need.
Market potential: Barely any local urban authority uses smart online solutions to facilitate encounter with locals. In the district, we have a growing population of over 150 000.
Timing: We are ready to get started anytime. The Municipality has a great experience in international projects.
Desired result: Quicker administration, more accurate information for locals, 24/7 availability through smart solutions, automatic services unloading the work load of our staffer.
Information on challenge owner: City/municipality.
Keywords: E-governance; Online administration; SmartCity; Innovative municipality; Customer friendly city