PV CRM database for solar installer

Library of Challenges

Short description: The challenge owner, a solar installer, is looking for an easy to manage supplier-independent database tool for all PV plants installed at customer sites. The basic datasets would be set up when planning and commissioning on-site and updated during maintenance or any other customer interaction.

Market potential: The photovoltaic sector has high annual growth rates (18% in 2020). Digital solutions are needed to speed-up commissioning and maintenance, especially in view of a great lack of skilled staff.

Timing: Due to the booming market, the sooner, the better!

Desired result: With expansion of services, increased legal requirements for maintenance/reporting and shortage of staff, the existing clients and their systems shall be managed better. The new tool should be as simple as possible, easy to update, allow customised reporting and interact with existing systems.

Information on challenge owner: Small SME (10-49 staff).

Market presence of challenge owner: Active in one country.

Keywords: CRM; Photovoltaics; Energy Management; Solar Energy; Database

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