CCI CHAT- AI Chatbot for easier and more information

Library of Challenges

Short description: Questions about local economy, companies, courses and business start-ups are repeated every day. The health emergency caused by the COVID-19 justifies to reduce people to people interactions with clients. Modern solutions are needed for more efficient services.

Market potential: Our organisation is connected to 21 000 businesses, schools, local inhabitants, young people. On average 50 people use the services daily in person. An AI chatbot helps to give them all info needed.

Timing: Taking into account the pandemic situation and the changes in the economic environment, we would start using the AI – chatbot in the second half of 2023 using the updated FAQ.

Desired result: Chatbot offers seamless customer support. This facilitates customer satisfaction as people can get help without waiting around for a reply to an email.

– Make client service available 24/7
– Getting an instant response
– Fewer resources required
– Save time to do more urgent tasks

Information on challenge owner: Chamber of Commerce and Industry

Keywords: Smart services; Chatbot; Artificial Intelligence; Computer Software; e-Government

type of
Service development, Software solution,
Country
Hungary
Industry Sector
Smart City
For Who
Public body, institution or other non-profit organisation
Cookies

Urban Tech may use cookies to store your login data, collect statistics to optimize the website's functionality and to perform marketing actions based on your interests.

They allow you to browse the website and use its applications as well as to access secure areas of the website. Without these cookies, the services you have requested cannot be provided.
These cookies are necessary to allow the main functionality of the website and they are activated automatically when you enter this website. They store user preferences for site usage so that you do not need to reconfigure the site each time you visit it.
These cookies direct advertising according to the interests of each user so as to direct advertising campaigns, taking into account the tastes of users, and they also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the website organisation.

Required Cookies They allow you to browse the website and use its applications as well as to access secure areas of the website. Without these cookies, the services you have requested cannot be provided.

Functional cookies These cookies are necessary to allow the main functionality of the website and they are activated automatically when you enter this website. They store user preferences for site usage so that you do not need to reconfigure the site each time you visit it.

Advertising cookies These cookies direct advertising according to the interests of each user so as to direct advertising campaigns, taking into account the tastes of users, and they also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the website organisation.